
UTTARANCHAL UNIVERSITY
(Established vide Uttaranchal University Act, 2012, Uttarakhand Act No. 11 of 2013)
Premnagar-248007, Dehradun, Uttarakhand, INDIA
Objectives of the Course
● To facilitate understanding of the conceptual framework of marketing and its applications in
decision making under various environmental constraints.
● To facilitate understanding of the conceptual framework of marketing and its applications in
decision making under various environmental constraints.
● To develop understanding on Consumer and business buying behavior.
● Develop skill to understand Segmentation, Targeting and Positioning and develop strategy.
UNIT-I: Marketing Management
Introduction, objectives, Scope and Importance, Evolution, Core Concepts, Functions of Marketing,
Marketing Orientations towards market place, Marketing Environment: Introduction, Environment
Scanning, Analyzing the Organization’s Micro Environment, Company’s Macro Environment,
Marketing Planning; Marketing - Information Systems (MIS): Introduction, MIS Subsystems, Marketing
Research and Marketing Research Process.
UNIT-II: Consumer buying behavior
Introduction, Characteristics, Factors affecting Consumer Buying Behaviour, Types of Buying
Decision Behaviour, Consumer Buying Decision Process; Business Buyer Behaviour: Introduction,
Differences between Consumer and Business Buyer Behaviour, Steps in Business Buying Decision
Process ; Segmentation, Targeting and Positioning: Introduction, Concept of Market Segmentation,
Bases for Segmenting Consumer Markets, Targeting - Meaning, Target market strategies, Market
Positioning- Meaning, Positioning Strategies.
UNIT-III: Concept of Marketing Mix
Introduction, Marketing Mix 4Ps and 4Cs’, Product Management- Introduction, Levels of Products,
Classification of Products, Product Planning, Product Life Cycle (PLC), Product Mix, Product Line,
Packaging and Labeling, New Product Development Process, Brand Management- Meaning,
Characteristics of a Good Brand, Types of Brand, Brand Positioning; Pricing- Introduction, Factors
Affecting Price Decisions, Pricing Strategies, Pricing Types, Initiating and Responding to the Price
Changes.
UNIT-IV: Distribution Management
Introduction, Need and Types of Marketing Channels, Channel Management Decisions, Physical
Distribution System, Retailing - Meaning, Types, Wholesaling - Meaning, Types, Channel Conflict,
Vertical and Horizontal Marketing System; Promotion Management- Introduction, Integrated
Marketing Communications (IMC), Communication Development Process, Promotion Mix-
Advertising- Meaning, Objectives, Types, Fundamentals of Sales Promotion, Personal Selling Process,
Public Relations, Direct Marketing.
UNIT-V: Recent Trends in Marketing
Rural Marketing- Meaning, Characteristics of Rural Market; Marketing of Services - Meaning,
Importance, Types, Service Marketing Mix; International Marketing-International Trade, International
Marketing and International Business, Differences between Domestic Marketing and International
Marketing, Modes of Entry; eMarketing - Meaning and Importance; Consumerism-Definition,
Consumer Rights, Consumer Protection Act; Customer Relationship Management-Concept and Need.
Course Outcomes (CO)
CO1 Remember and comprehend basic marketing concepts.
CO2 Understand marketing insights on application of basic marketing concepts.